Legal Policy

Refund Policy

Document

Refund Policy

Effective date: January 1, 2026

This Refund Policy outlines the eligibility criteria and process for requesting refunds on DigitalHubEra Products and Services.

01Eligibility

Refund requests are evaluated on a case-by-case basis and must be submitted within 14 days of the original purchase or billing date, unless otherwise required by law.

02How to Request a Refund

  1. Contact our support team with your account details and order information.
  2. Describe the reason for your refund request.
  3. Allow up to 5-10 business days for review and processing.

03Non-Refundable Items

Certain fees, such as one-time setup or customization charges, may be non-refundable once work has begun.

04Changes to This Policy

We may update this Refund Policy from time to time.

Amendments

The following additions, deletions, or changes are made to the above policy and are immediately effective on the date shown as the amendment date.

Currently there are no additions, deletions, or changes.

To the extent any of the provisions of the agreement are inconsistent with the provisions in these user amendments, the inconsistent provisions of the agreement are void and the provisions contained in these user amendments shall control.

No other provisions of the agreement shall be deemed changed by these user amendments, and all such unchanged provisions are incorporated by reference into these user amendments as if set forth in full and hereby ratified. This user amendment does not nullify the agreement.

Details

Business Information

Company and regional contact details for this policy.

The Business Details

Business Name
Website URL
Company Legal Name
Business Email
Phone Number
Company Address

Information Protection Manager

Manager Name
Manager Email
Manager Phone

Accessibility Coordinator

Coordinator Name
Coordinator Email
Coordinator Phone

Governing Law & Venue

Governing Law
Venue State / Province
Venue Country
Venue County

Refund Periods

Risk-Free Refunds Period
Defective Refunds Period